Contact & Support
Find the Update Path for Your System
Identify your system and installed software, check compatibility and follow the available update instructions. Contact support if you are unsure which version applies to your equipment.
One delivered system. Five service decisions.
CUSTOMER CARE
Keep configuration, evidence and ownership connected throughout the lifecycle.
COMEMSO SYSTEM
Learn
Training
Resolve
Diagnosis
Sustain
Calibration
Extend
Options
Decide
Consulting
SERVICE SCOPE · EVIDENCE · OWNERSHIP
01 / Contact & Support
Identify the system
Complexity belongs in the background.
ENGINEERING WORKFLOW
Connect the test object once, then turn signals into repeatable engineering evidence.
COMEMSO SYSTEM
- Connect
Interfaces
- Simulate
Behaviour
- Analyse
Signals
- Automate
Sequences
- Prove
Evidence
DEEP TESTING · CLEAR OPERATION · REUSABLE EVIDENCE
Record product, serial number, hardware generation, installed software and target release before updating.
02 / Contact & Support
Preserve compatibility
Firmware, software, module, licence and Test Library versions must remain compatible.
03 / Contact & Support
Escalation
Use Application Support when the correct release path or recovery procedure is unclear.
Continue from technical context
Turn the information into the next engineering decision.
Continue to the relevant application, current product scope or responsible comemso team.